A Medical Administrative Support/Information Technology Company
Medical Coding/Auditing•Medical Appointments•Medical Records•Medical Management

Patient Appointing

Problem:

  • Unavailable appointments

  • Clinic protocols

  • Incorrect patient information e.g. SSN

  • Patient not registered in DEERS

  • Ineligible patient

  • Network Issues – system connectivity

MindLeaf with its partners provides the following services to MTF/Hospitals/Physicians:

  • Schedules medical appointments and determines patient eligibility for services. Supports PCM by name processing for appointment and appropriate access to care timeframes during allocation of standard appointment types.

  • Maintains appointment schedules using Composite Health Care Systems (CHCS) or AHLTA.

  • Validates eligibility through appropriate booking through Defense Eligibility Report System (DEERS)

  • Utilizes CHCS/AHLTA system tools (detail codes, freezing slots, and TRICARE on-line usage) to facilitate maintenance of appointment slots, rescheduling options or cancellation processing.

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